Frequently Asked Questions
HeirDock is a secure digital application that helps you identify, organize, value, and manage the physical assets in your household. Using photos, natural language, and AI, it creates a living record of what you own.
HeirDock is designed for anyone who has accumulated belongings over a lifetime and wants clarity without complexity - especially those preparing for life transitions like downsizing, estate planning, or supporting aging parents.
No. HeirDock is designed for gradual use. Add items whenever it's convenient - there's no pressure to finish, and the tool grows with you over time.
Simply take a photo of an item, and HeirDock's AI will help identify it, suggest a category, and estimate potential market value based on real comparable sales data.
Yes. You can invite Trusted Participants with role-based access - Viewers can see assigned items, Contributors can help catalog, and Stewards have elevated access for estate planning purposes.
Only with your explicit consent. You can grant read-only access to professional partners like insurance agents, estate planners, or appraisers through the Partner Portal.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
Your 30-day free trial will automatically convert to the Basic plan unless you choose to upgrade. All your data remains safe and accessible.
Absolutely. We use industry-standard encryption for your Digital Vault entries and follow best practices for data security and privacy.
Yes, you can cancel your subscription at any time from your account settings. You'll retain access to paid features until the end of your current billing period.